Lead UI / UX Designer
Designed the StarCraft 2 interface to be clear, engaging, and intuitive.
Role: Lead UI / UX Designer, interaction design, usability, cross-function collaboration
Design Process
Discover
Ideate
Design
Collaboration
Cross-functional Collaboration
Crafted the design vision and coordinated a large, cross-disciplinary team to bring it to life.
UI Designer
UI Artist
Technical Artist
Developers
Producers
3D Artist
3D Animator
3D Scene Builder
Sound Team
Community Team
Scaling Collaboration
Coordinating across so many roles was challenging, but the results made the extra effort worthwhile.
Teams Invovled
UI Designer
UI Artist
Technical Artist
Developers
Teams Involved
UI Designer
UI Artist
Technical Artist
Developers
3D Artist
3D Animator
3D Scene Builder
Sound Team
Interaction Design
Pain Point
One of the biggest pain points for players was the sense the game lacked a community, caused by low activity in chat channels. This stemmed from both the UI design and the algorithm that populated the channels.
Personas
Leave-me-alone guy
Who: Doesn’t like to chat.
Findings: Prefers playing solo, little social interaction.
Thoughts: Easy to accomadte
Solution: Give them a way to leave chat.
TV-noise guy
Who: Similar to those who are alone but have the TV on
Findings: Enjoy watching text fly by
Thoughts: Likes passive engagement, can benefit from chat visibility.
Solution: Text can fly by without a background; doesn’t need to be fully legible or ADA-compliant
Watcher
Who: a lot of people
Findings: Large portion of the player base.
Thoughts: Potential to convert into active participants with better chat design.
Solution: Add a background for text to improve legibility, but keep it from taking up the whole screen.
Guys-who-like-to-talk guy
Who: Actively talks in chat.
Findings: Core social players we want to support.
Thoughts: Driving chat activity, most important persona for engagement.
Solution: Make chat tall and pinnable so it’s always visible.
Watchers can pin a chat box open to easy to read, persistent text.
Text on the bottom right and scrolls by as users talk for TV-noise guy.
Guys-who-like-to-talk guys can make the chat box take up the whole screen. The box doesn’t hinder navigation because important menus are one the left.
More UI Examples
RESULTS
YouTube comments show user excitement over some upcoming UI changes over social features and content for casual personas.
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